HMRC investigation? Let us help protect your interests
Tax Investigation Management
Tax investigations by HMRC often come as an unpleasant shock for many and can be very stressful.
From the outset communication from HMRC can be quite intimidating as they tend to take an aggressive position and “throw the book”. The enquiry will often embrace many aspects of the business and will typically take the form of a standard template letter padded out in parts by reference to the particular client.
In other cases HMRC will issue a letter which on the face of it looks benign but has far reaching implications if not handled correctly.
At Shipleys we are non-judgmental, vigorous in defending our clients and aim to resolve the investigation in the most efficient manner possible without compromising the quality of our work.
We have the experience and know-how to handle local district cases to large tax fraud cases both in direct and indirect tax (VAT).
And with Shipleys Tax Fee Protection Partner our clients have peace of mind that in the event of an enquiry all professional fees up to the First Tier Tribunal are covered.
Sections
- Areas
- First steps
- How we can help
- How do HMRC investigate a business?
- What are the trigger points to look out for?
Areas
Some of the areas in which we regularly assist clients are:
- Code of Practice 9
- Code of Practice 8
- Voluntary Disclosures to HMRC (Onshore)
- Compliance Checks
- Negotiated Settlements with HMRC
First steps
- You need to know what your rights are under enquiry
- Identify and prioritise of areas of primary concern
- Assemble and analyse relevant information and evidence in order to quantify the correct tax liability
- You need advice on what HMRC can ask you to produce – whether you have to provide copies of documents and soft copies of electronic files for example
- You need an assessment of your accounting systems to know if it is robust enough to withstand scrutiny
- You want to reduce the risk of an investigation going forward and improve compliance procedures.
How we can help
- Our team consists of highly experienced ex-HMRC Inspectors
- We can influence and control the pace of investigation
- Our specialist knowledge will be utilised to challenge any incorrect assumptions made by HMRC
- Comprehensive Fee Protection insurance for clients
Remember early intervention by a tax investigation specialist could resolve the dispute relatively quickly; what not do to is to attempt to correspond with the tax man yourself as you could unknowingly put the proverbial “foot in it”.
Are under enquiry? Do you think you are at risk of an investigation? Contact us now for independent advice on your options.
HOW DO HMRC INVESTIGATE A BUSINESS?
Some tax investigations are random but increasingly the majority are as a result of HMRC’s risk analyses/assessments.
This “risk assessment” process typically compares the results of the business to other similar businesses; it statistically analyse areas such as gross profit margin, mark-up rate and comparisons to earlier years. Where a case is “risk assessed” HMRC cannot decline the invitation to investigate.
Even where HMRC know that there was “nothing in it for them”, officers have openly admitted that they have no choice but to open an enquiry because the risk assessment process had identified the case as warranting an enquiry.
What are the trigger points to look out for?
The short answer is patterns and, to a certain extent, timing.
Timing
Most accountants are unaware that whilst HMRC can launch an investigation into a business at any time within the statutory timeframe, enquiry notices are usually timedto be issued at specific times of the year in order to control work flow. Favoured times for issuing enquiry notice are the end of January (accountants busy with heavy workloads) and Fridays (clients receive a shock when opening post on a weekend!).
Nowadays, HMRC typically impose a non-statutory time limit on the taxpayer for producing information requested in the opening letter. Often it will not be possible to provide this within the time frame specified, and it is advisable to make contact very quickly with HMRC if this is the case. This is important in both establishing a relationship with the officer dealing with the enquiry and also gaining maximum penalty mitigation for cooperation in the event there is culpability.
Patterns
HMRC expect to see consistency across a business, both within the business itself and also across similar sectors. It will expect turnover to be fairly level whilst accepting modest fluctuations in either direction. If turnover goes down it will expect expenses to decrease. If profit decreases HMRC will query if proprietors’ drawings/directors remuneration increases. This crude analysis tool is often misleading and belies the actual reasons for fluctuations leading to businesses that have nothing to hide being flagged up for enquiry.
For example, if turnover increases substantially HMRC may conclude that maybe not all of the turnover in the previous year was declared. Or if it drops significantly then maybe some has been taken by the owner and not declared? The reality maybe that turnover has increased due to having a exceptionally good year and decreased because of a loss of a large customer or order.
Suspicion is also aroused if the claim in respect of administration expenses increases well beyond what would be expected comparing it with the previous year. HMRC will wonder whether hours have increased (hence the increase in admin expenses) and therefore the officer will wonder why turnover has gone down.
Proprietors’ drawings – a substantial increase could mean that drawings may have been understated in the past, leading HMRC to query whether any cash takings have not been declared. Similarly, if the drawings are less than the salary paid to the highest paid employee HMRC will be very uneasy – business owners are expected to be the highest earners in the business even though the reality is most proprietors in business start ups do not take any drawings in the formative years.
Gross profit margins (GPR) – typically the GPR of the business will be examined over a period of up to 6 years to see whether or not it is consistent. It will also be compared to similar businesses and fluctuations of more than a few percent will arouse suspicion. HMRC has access to a vast database of information indicating what the GPR of a particular type of business should be.
Invoices – An officer will scrutinise invoices carefully to check whether part of the invoices are being paid in cash to disguise the true GPR.
Sectors – HMRC will often target a particular sector because it has become aware of consistent malpractice across the sector. For example, Medical practices, dentists and vets are targeted because they engage locums as self- employed workers whereas in reality it is difficult to show that a locum is self- employed in many typical practices.
Professional footballers and their clubs have been under scrutiny for a few years now mainly because in some cases a player will receive a payment for the exploitation of his “image rights” and HMRC does not approve of this because it reduces or in some cases completely avoids liability to UK tax by devising a structure which holds the image rights offshore.
Umbrella companies and IT agencies using “one-man band” IT companies have been under the microscope for a long time (see IR35), mainly because it is considered that many of them are purportedly engaged as self- employed workers but the reality is that they can be deemed to be employees.
Standard of living – does an individual have the means to finance his/her standard of living? Information will be gained in this regard from a variety of sources, giving HMRC details of property owned, cars, boats, bank accounts, horses etc. Although there will often be perfectly reasonable explanations as to how such assets may have been acquired it may not stop HMRC delving further.
People often think they can outwit HMRC and stay one step ahead. However, they should be well aware of that most of the tricks which the unscrupulous businessman may try has been seen and dealt with by HMRC many times over and they underestimate HMRC at their peril.
If you require help with tax or VAT investigations then speak to our experts on 0114 272 4984 or email info@shipleystax.com.
Latest news & blogs…
The Stamp Duty cut – Who actually benefits?

WITH REPORTS THAT a mini house-buying boom post lock-down is leading to house prices increasing, Shipleys Tax looks at one of the reasons for the mini-boom – the Stamp Duty cut. To increase confidence and gain momentum in the property market, the government cut stamp duty until 31 March 2021. In today’s tax note we look at how who benefits, and whether now is a good time to buy or sell a house.
The Stamp Duty Cut
From 8 July 2020 until 31 March 2021, residential Stamp Duty Land Tax (“SDLT”) threshold is increased from £125,000 to £500,000. Above £500,000 the normal residential rates as previously apply. SDLT applies to properties in England and Northern Ireland.
The rate of residential SDLT applying from 8 July 2020 to 31 March 2021 are as shown in the following table.
| Property value | Main home | Additional properties |
| Up to £500,000 | Zero | 3% |
| Next £425,000 (£500,001 to £925,000) | 5% | 8% |
| Next £575,000 (£925,001 to £1.5 million) | 10% | 13% |
| The remaining amount (over £1.5 million) | 12% | 15% |
From 8 July 2020 until 31 March 2021, residential Stamp Duty Land Tax (“SDLT”) threshold is increased from £125,000 to £500,000…
Residential properties only
The increased threshold applies only to residential properties; the threshold for non-residential and mixed properties remains unchanged at £150,000.
For SDLT purposes a residential property is defined as:
- a building used or suitable for use as a dwelling, or is in the process of being constructed or adapted for use as a dwelling;
- the garden or grounds of such a building, including buildings of structures on such land;
- an interest or right over land that subsists for the benefit of such a building or land (for example, a right of way).
The test is at the effective date of the transaction.
Prior to the reduction, the non-residential and mixed rates were lower than the residential rates, so it was in HMRC’s interests for the property to be classed as a dwelling. Be aware what HMRC may consider to be a ‘dwelling’ may differ from what a lay person may regard as being suitable for use as dwelling. However, this approach may help the taxpayer to benefit from the lower residential rates applying until 31 March 2021.
Additional homes
A 3% supplement applies to second and subsequent residential properties. As this is applied to the reduced residential rates, those looking to buy a second home or an investment property in England or Northern Ireland will also benefit from the cut.
Be aware what HMRC may consider to be a ‘dwelling’ may differ from what a lay person may regard as being suitable for use as dwelling.
Winners and losers
Whilst the impact of the changes are yet to be felt, the overall impact of the SDLT cut is seemingly pushing up house prices to the extent that any stamp duty savings may not make a difference in reality. However, there are some winners.
First-time buyers
Prior to the reduction, a higher threshold of £300,000 applied to first-time buyers, as long as the purchase price was not more than £500,000. While some first time buyers have lost their advantage, those paying less than £300,000 are unaffected by the reduction, but those buying residential properties costing more than £300,000 will benefit from the reduction.
On the surface the changes look like fantastic news for this group, especially in London where the average first home costs £415,000, meaning buyers are in line for a potential tax saving of £5,750.
However, most mortgage lenders will not currently lend more than 80 per cent of the purchase price, meaning the bulk of first-time buyers will need to stump up a 20 per cent deposit, rather than the 10 or five per cent required before the pandemic – a gap which may not be bridged by any stamp duty savings.
However, most mortgage lenders will not currently lend more than 80 per cent of the purchase price, meaning buyers will need to stump up a 20 per cent deposit, rather than the 10 or five per cent…
Home movers
The most significant saving will be for home movers who previously would have had to pay stamp duty starting from £125,000. They could now save a maximum of £15,000 on a property costing £500,000 or more.
Mixed-use properties
Properties that are both residential and non-residential (for example where there is both a residential and a business element) pay SDLT at the non-residential rates. This is usually beneficial but means such properties will not benefit from the temporary increase in the residential SDLT threshold.
Properties in Scotland and Wales
The residential threshold for land and buildings transaction tax in Scotland is increased 145,000 to £250,000 from 15 July 2020 until 31 March 2021 and the residential threshold for land transaction tax in Wales is increased from £180,000 to £250,000 from 27 July 2020 until 31 March 2021. However, unlike the rest of the UK, purchasers of additional properties in Wales do not benefit from the increase; the supplement is applied to the rates applying prior to 27 July 2020.
If you are thinking of buying or selling a house and you need help with Stamp Duty or Capital Gains Tax, call us on 0114 272 4984 or email info@shipleystax.com.
Received a letter from HMRC about Offshore accounts? What you should do

AT SHIPLEYS TAX we have been seeing a rise in so called “nudge” letters from HMRC enquiring about offshore matters. If you have received this letter, why have you got it? What should you do and not do? In today’s tax note we look at how an innocent letter can turn nasty.
What’s a nudge letter?
Since 2017, HMRC has been sending letters to UK individuals who they have identified as having received income or gains from overseas accounts or investments that they may have to pay UK tax on. These are prompted by information HMRC receives from overseas tax authorities under Automatic Exchange of Information (AEOI) agreements and more recently, as a result of the Common Reporting Standard (CRS).
Why?
HMRC’s aim in sending these letters is to:
- nudge or prompt taxpayers to review their tax returns to check that they are complete and correct;
- encourage those who need to rectify mistakes to make voluntary disclosures to HMRC;
- encourage all recipients to update HMRC on whether their tax position is up to date to enable.
HMRC has been sending letters to UK individuals who they have identified as having received income or gains from overseas accounts or investments that they may have to pay UK tax on…
So what’s in these nudge letters?
Broadly, the July 2020 version of the letter states that HMRC compared the information received under the above information exchange with the individual’s tax record and tax return(s) before sending the letter. It says that HMRC believes that the individual may not have paid the right amount of UK tax. Crucially, the new form includes a “certificate of tax position” form which needs addressing.
Key points:
- The letter is not speculative; HMRC is taking a risk-based approach and only contacting taxpayers where they are unable to reconcile the figures received under information exchange agreements to tax records and tax returns.
- They acknowledge that there may be a reasonable explanation for this but the individual should review their affairs and let HMRC know if they need to correct their tax position.
- They recommend getting professional tax advice if the person is not sure whether they have declared all their overseas income or gains which are taxable in the UK to HMRC.
- They warn recipients that HMRC regularly carries out checks and that if HMRC later finds out that the individual did not tell HMRC everything, HMRC will view this very seriously and could carry out an investigation which could result in significant penalties or prosecution.
- All the letters include a “certificate of tax position” form which HMRC asks the individual to complete and return whether they have additional tax liabilities to disclose or not. We understand that one reason why HMRC uses the “certificate of tax position” is because it helps them minimise the number of “no response” cases they would otherwise need to follow up.
The letter is not speculative; HMRC is taking a risk-based approach and only contacting taxpayers where they are unable to reconcile the figures received under information exchange agreements to tax records and tax returns..
What should you do if you have received one of these letters?
It is important not to panic. But do not ignore the letter altogether either. It is imperative the right course of action is taken to minimise any fall out and not to put the proverbial “foot in it”.
There is official guidance provided on handling these letters – in summary these point out:
- The certificates provided by HMRC should not be completed in most cases, because they are unlimited to time and amounts – i.e. they apply to all tax years and for any size of mistake;
- Instead, letters are an acceptable way to respond to HMRC;
- Care must be taken to check the client’s actual position (i.e. check the facts) as a first step.
- Get specialist professional advice!
Some important points to bear in mind when dealing with nudge letters:
- HMRC does not issue such letters to all taxpayers whose returns may be wrong or have not been submitted – it may instead open an enquiry or a more serious tax investigation.
- Just because HMRC sent a letter does not mean that the person’s tax returns are wrong – there may be an innocent explanation.
- HMRC could open a criminal investigation with a view to prosecution for mistakes involving offshore matters that arise as a result of careless (as well as deliberate) behaviour. Alternatively, the taxpayer may face tax-geared penalties of up to 300% (plus asset-based penalties) due to a combination of Failure to Correct penalties and other penalties for offshore matters/transfers.
HMRC could open a criminal investigation with a view to prosecution for mistakes involving offshore matters that arise as a result of careless (as well as deliberate) behaviour…
The letters also advise using what is known as the “Worldwide Disclosure Facility” to rectify tax mistakes for earlier years. However, this may not be appropriate for some and alternatives are available, including making a voluntary disclosure. Bespoke tax specialist advice is imperative.
If you need help with the above please contact Shipleys Tax’s Investigation Team for further information, or for assistance in dealing with a nudge letter or making a voluntary disclosure on 0114 272 4984 or email info@shipleystax.com.
COVID-19: Company liquidations and the £30k tax free redundancy pay – too good to be true?

IN THE CURRENT economic climate, companies are sadly going bust. A frequently asked but often misunderstood so called tax planning idea doing the rounds involves paying £30K “tax-free” whilst the company undergoes voluntary liquidation.
At Shipeys Tax we consider the viability of this in the tax note below. Needless to say, never take tax advice from someone around a dinner table (unless of course he/she is an experienced tax adviser!).
Basics
Due to the unfortunate impact of COVID-19 and lack of demand, a sole director and shareholder of an hitherto successful company personal company has decided to put the company into voluntary liquidation. As part of the process the director decides to pay herself a redundancy or termination payment from the limited company as she has heard that such pay-outs are tax-free.
As part of the process the director decides to pay herself a redundancy or termination payment from the limited company as she has heard that such pay-outs are tax-free…
What is a redundancy/termination payment?
Broadly, this refers any payment to an employee for compensation for loss of employment that is not contractual, non-customary, related earnings or to the notice period. If it qualifies then the payment can potentially benefit from a statutory £30,000 exemption to tax and NIC. Nice.
Can a sole director shareholder receive a tax-free redundancy or termination payment from the company?
Generally speaking, in some circumstances it is possible for a director to receive termination payments that fall within the exemption. However, the old adage that the position should be reviewed on a case by case basis applies. Whilst the tax treatment of qualifying termination payments are quite well established, those involving sole director shareholders are somewhat trickier to navigate.
To employ or not to employ?
Firstly, it is important to identify whether the sole director is employed by the company. To receive a tax-free statutory redundancy payment, a worker must have an employment contract with their employer
Generally speaking, in some circumstances it is possible for a director to receive termination payments that fall within the exemption…
Evidence that could point the employment status includes the existence of an employment contract, payment of salary, duties etc which point towards employment.
The payment conundrum
Assuming the sole director is clearly employed by the company, it is then necessary to determine to what extent the payments relate to the termination of the client’s employment rather than their position as shareholder. Was the payment in actual fact compensation for loss of office or was it an extraction of “profits”, i.e. a dividend distribution? HMRC will obviously argue the latter, especially for one-man band companies where no other employees have been made redundant and paid termination payments. In other cases, payments to those close to retirement can be classed as part of the package an amount that arises from what is known as an employer-financed retirement benefits scheme (EFRB). Essentially, this is an unregistered pension scheme. If there is a payment that HMRC deems to be an EFRB, it will be fully taxable.
Self (de)termination
Secondly, even if a sole director satisfies the first condition and has clear evidence of employment, there is another issue to consider: as the owner and director of the business making themselves redundant, they are effectively making the decision to cease trading and leave, and so fail the condition that they cannot resign or leave of their own volition.
Was the payment in actual fact compensation or loss of office or was it an extraction of profits, i.e. a dividend distribution? HMRC will most likely argue this route for one-man band companies where no other employees have been made redundant and paid termination payments…
An employee has to be made redundant by their “employer” – they have no choice in whether their role continues to exist.
In the case of a sole director/owner employee who is also a company director controlling the company, choosing to make themselves redundant is the same as choosing to end the employment. This will most likely nullify the redundancy argument. In addition, HMRC would also challenge a sole director company making a corporation tax deduction for their own redundancy in the company accounts, the nature of the payment not being deemed to be for the benefit of the trade.
An employee has to be made redundant by their “employer” – they have no choice in whether their role continues to exist…
Terminus
However, it is possible some termination payments may fall within the £30,000 exemption, provided they are not subject to tax under any other part of the legislation such as earning or benefits. The circumstances in which can occur are very few and far between and you would need specialist tax advice to help you navigate the tax traps. This is a fairly complex area as evidenced above and the facts of any case will need to be reviewed to determine whether any termination payments for the director would fall within the £30,000 exemption, but with the right set of circumstances some relief may be available.
At Shipleys Tax we have a team of experts who can advise on the above and whether a redundancy payment can be tax-free. Contact us on 0114 272 4984 or email info@shipleystax.com.
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